Privacy Policy
Privacy Policy
By accessing or using the Maddox Roadside rescue Website, you agree to the terms of this Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site.
Collection of Personal Information
When you engage in certain activities on this site, you may be asked to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, you may be required to provide personal information, such as your name, mailing address, e-mail address, and other personal identifying information.
When you submit personal information, you understand and agree that we may transfer, store, and process your information in any of the countries in which we maintain offices, including without limitation, in the United States.
We collect this information in order to record and support your participation in the activities and services you select. We also use information that you provide as part of our effort to keep you informed about service upgrades, special offers, and other products and services. We will never sell your information with third parties. Thank you for accessing our site.
REFUND POLICY
Thank you for doing business with Maddox Roadside Rescue & Towing LLC. Our services require payment before services begin with no exceptions. Also, there is no refund on any services rendered. Our services begin when our driver is dispatched out to your service location. If you cancel a service before our technician arrives for any reason other than our technician did not meet the quoted eta along with a 15 minute grace period allowed to drivers because traffic cannot be 100% predicted in any circumstance. If a service is cancelled there is no refund after payment except for reasons stated. If a service cannot be completed successfully for any reason pertaining to an extenuating circumstance because of a fault to your vehicle there is no refund.